Terms of service

Conditions

1. Prices, services and other costs
1.1 Unless otherwise stated, all prices of KCL - Cosmetics include all price components but plus shipping costs.

1.2 The customer bears the shipping costs. The shipping costs depend on the weight and size of the ordered product and the chosen parcel service. If the cash on delivery option is selected, the customer also bears the cash on delivery fee.

2. Order
The product information and images on KCL - Cosmetics are non-binding. Slight deviations and changes to the images are possible. The following rules apply to the conclusion of a contract as part of an order in our online shop:
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. By clicking the "Order" button, the customer places a binding order for the goods in the shopping cart. The confirmation of the receipt of the order takes place together with the acceptance of the order immediately after sending by automated e-mail. The purchase contract is concluded with this email confirmation.
When ordering, the customer declares his unlimited and unreserved agreement with the general terms and conditions of KCL - Cosmetics. A waiver is only valid if it has been expressly approved by KCL - Cosmetics. This also applies if KCL - Cosmetics has accepted your order without reservation with knowledge of the deviating conditions.

3. Shipping costs

Shipping to Switzerland / Shipping to Switzerland (within 1 - 3 weekdays; within 1 - 3 weekdays):

PostPac Economy (0 - 2 kg): 7 CHF

PostPac Priority (0 - 2 kg): 9 CHF

PostPac Priority (2 - 5 kg): CHF 10.70

Free shipping from 100 CHF within Switzerland

Shipping to Belgium, Denmark, Germany, Finland, France, Greece, Great Britain, Ireland, Italy, Netherlands, Norway, Austria, Portugal, Sweden, Spain, Cyprus (within 4 - 8 working days) / Shipping to Belgium, Denmark, Germany, Finland, Austria, France, Greece, Italy, United Kingdom, Ireland, Netherlands, Norway, Portugal, Sweden, Spain, Cyprus (within 4 - 12 weekdays):

PostPac Priority (0 - 0.5 kg): 9 CHF

PostPac Priority (0.5 - 1 kg): 12 CHF

PostPac Priority (1 - 2 kg): 23 CHF

4. Payment of purchases
Payment can be made by bank transfer, on account, with TWINT (only within Switzerland), with PayPal or by credit card.

5. Right of return
Ordered products cannot be exchanged or returned for reasons of hygiene. If you are still dissatisfied with your order, send an email to: info@kcl-cosmetics.com
We would be happy to find out the reason for your dissatisfaction. We always find a SOLUTION.

6. Guarantee
Since the goods are cosmetic products, KCL - Cosmetics generally does not grant any manufacturer guarantees.

7. Retention of Title
The goods delivered remain the property of KCL - Cosmetics until they have been paid for in full.

8. Responsibility
KCL - Cosmetics is not responsible for external content for which it has simply given access to use. This also applies to damage caused by third parties, especially an illegal modification of our website.

9. Intellectual property
There is copyright to all content (images and text) on the website.

10. Adhesion to skin irritation
KCL - Cosmetics is not liable in the event of skin irritation. In rare cases, reactions to one of the ingredients can occur. Even natural cosmetics do not exclude this.

11. Applicable law and place of jurisdiction
Swiss law applies. In the event of a dispute, the Swiss courts are responsible.



DELIVERY

The delivery of the goods takes place on working days usually within 1-3 days as the receipt of payment at KCL - Cosmetics is recorded.

English